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Structured Certification
Audit Process

Aligned Global Assurance Quality & Standardization Certificate (AGA) follows a defined and transparent process for the certification of management systems in accordance with ISO 17021. The procedure ensures clarity of roles, responsibilities, and phases involved in the certification lifecycle. From contract review to certificate issuance and ongoing surveillance, each stage is designed to uphold impartiality, accuracy, and compliance, ensuring organizations gain and maintain trust in their certifications.

Audit Phases and Responsibilities

The certification process covers preparation, execution, and follow-up activities to verify that a client’s management system meets international standards. Each audit is conducted by qualified auditors, ensuring consistent evaluation, accurate reporting, and fair decision-making throughout the process.

Initial steps include contract review and offer preparation to ensure requirements and scope are clearly defined.
Audit preparation involves planning resources, defining audit programs, and scheduling activities with the client.
Stage 1 audit reviews documentation, readiness, and key processes to confirm system implementation.
Stage 2 audit verifies effectiveness, compliance, and performance through in-depth on-site evaluations.
Certificates are issued after successful audits, followed by regular surveillance and recertification cycles.

Quality Policies

Delivering world-class audit and certification services that meet international standards.

Process for Audits

Designed to assess compliance, identify risks, and support continual improvement.

HSE Policies

HSE promotes safe workplaces, environmental stewardship, and regulatory compliance.

Impartiality

Every decision is based on objective evidence, ensuring fairness, credibility, and trust.

Recertification

Ensures compliance with standards, adapts to regulations, and continuously improves systems.

Appeal Process

A transparent appeal process that guarantees fairness, impartial review, and timely resolution.

Procedure for Logo Use & Accreditation Mark

AGA-certified clients must follow strict guidelines for using our logo and accreditation mark.

Confidentiality

Secure handling of data, protecting details throughout the audit and certification process.

Cancellation Decision

Certification may be cancelled when an organization fails to comply with required obligations.

Scope Reduction & Expansion Procedure

AGA allows certified organizations to request expansion or reduction of their certification scope.

Decision to Suspend Cancel certification

Suspension or cancellation decisions are made when compliance is compromised.

Compliance

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Structured Certification
Audit Process