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Ensuring Integrity and
Impartial Decisions

Aligned Global Assurance Quality & Standardization Certificate (AGA) is committed to conducting certification activities with complete independence, impartiality, and objectivity. AGA ensures that certified organizations, and their customers, can trust the fairness and reliability of the certification process. Risks of bias or conflict of interest are continuously identified, monitored, and mitigated through policies, structures, and safeguards to uphold credibility.

Safeguards Against Bias

AGA actively prevents threats to impartiality by implementing robust safeguards, including strict codes of ethics, policies, and periodic risk reviews. All auditors and decision-makers are required to remain independent, unbiased, and act solely in the interest of quality and compliance.

All personnel sign and follow a strict code of ethics and impartiality rules before performing certification duties.
Regular risk assessments are conducted to identify and mitigate threats that could compromise decision-making.
Safeguards include restrictions, disclosures, policies, and review mechanisms to eliminate conflicts of interest.
Training programs emphasize auditor impartiality, unbiased evaluations, and adherence to professional standards.
External input and feedback are reviewed to enhance confidence in AGA’s impartiality and certification integrity.

Quality Policies

Delivering world-class audit and certification services that meet international standards.

Process for Audits

Designed to assess compliance, identify risks, and support continual improvement.

HSE Policies

HSE promotes safe workplaces, environmental stewardship, and regulatory compliance.

Impartiality

Every decision is based on objective evidence, ensuring fairness, credibility, and trust.

Recertification

Ensures compliance with standards, adapts to regulations, and continuously improves systems.

Appeal Process

A transparent appeal process that guarantees fairness, impartial review, and timely resolution.

Procedure for Logo Use & Accreditation Mark

AGA-certified clients must follow strict guidelines for using our logo and accreditation mark.

Confidentiality

Secure handling of data, protecting details throughout the audit and certification process.

Cancellation Decision

Certification may be cancelled when an organization fails to comply with required obligations.

Scope Reduction & Expansion Procedure

AGA allows certified organizations to request expansion or reduction of their certification scope.

Decision to Suspend Cancel certification

Suspension or cancellation decisions are made when compliance is compromised.

Compliance

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Ensuring Integrity and
Impartial Decisions